OnePlan Support

What is OnePlan?

OnePlan helps you plan your day in one place: people, tasks, schedule, habits, fitness, pets, nutrition, and health — with your data stored locally on your device.

What's the difference between Free and Pro?

• Free: Full local planner with day calendar view, limited ideas inbox, and all core modules
• Pro: Unlimited ideas, week/month/agenda calendar views, library customisation, optional iCloud sync across iPhone and iPad, and more

Monthly and annual Pro subscriptions include a 14-day free trial through the App Store. Lifetime is a one-time purchase. Prices are shown in the App before you subscribe.

How do I sync between iPhone and iPad?

Enable Sync with iCloud in Settings (Pro required). Data syncs to your private iCloud account via Apple CloudKit — not to our servers. Both devices must use the same Apple ID with iCloud Drive enabled.

Can I use OnePlan without signing in?

Yes. Sign-in is optional. Your planner works fully on-device without an account.

How do I back up my data?

Go to Settings → Backup & restore to export a .oneplan file. You can restore from that file on the same or a new device.

How do I restore an App Store purchase?

Open Account → Subscription and tap Restore purchases. Make sure you are signed into the App Store with the Apple ID used for the purchase.

How do I cancel my subscription?

Subscriptions are managed by Apple:

1. Open iOS Settings
2. Tap your name → Subscriptions
3. Select OnePlan → Cancel

Canceling stops future billing. You keep Pro access until the end of the current period.

How do I delete my data?

Use Settings → Reset account in the App to erase local planner data. This does not cancel an App Store subscription — cancel that separately in iOS Settings.

The app shows Pro but I expected Free (or the reverse)

App Store subscriptions are tied to your device Apple ID, not necessarily your OnePlan sign-in email. Check Settings → Subscriptions on your iPhone. For testing, use a Sandbox Apple ID or sign out of test subscriptions.